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Understanding the Psychology of Positive Communication

8 December, 2014 - 9 December, 2014

Understanding The Psychology Of Positive Communication (108.1 KiB, 137 downloads)

Program Objective
• Understand the communication model and the importance of Positive Communication in the workplace
• Identify different communication channels and how to communicate effectively with each channel
• Build trust and rapport through verbal and non verbal communication
• Build good relationships with colleagues and customers with leading and influence strategies
• Use emotional intelligence to communicate positively at the workplace
• Resolve stress, conflicts and difficult interactions with colleagues and customers
• Use best practice in structuring your document
• Choose words that support your message and don’t distract your reader
• Learn the value of good written communication

Understanding The Psychology Of Positive Communication
Understanding The Psychology Of Positive Communication
Understanding the Psychology of Positive Communication.docx
108.1 KiB
137 Downloads
Details

Details

Start:
8 December, 2014
End:
9 December, 2014
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