List of Training Programs
All our training programs can be customized and delivered in-house. Please contact us for details and for a strategic discussion.
LANGUAGE PROFICIENCY & COMMUNICATION SERIES
- English Language Program- SPARKS
- English for Front Line Personnel
- Managing Conflicts & Communicating Effective through Emotional Intelligence (EQ)
- Writing Better Reports
- Professional Written Communication
- Interpersonal Communication Skills
- Writing Minutes of Meeting
- Preparing And Delivering Powerful Presentations
- Becoming An Excellent Communicator
- Influencing, Persuading and Negotiation Skills
- Dealing With Difficult People And Conflict Management
- Developing Excellent Questioning and Listening Skills
- Effective Note Taking Skills
BRANDING
- Corporate Branding: How to Transform Your Organisation into an Influential Brand
- Building Powerful Scalable Brands That Inspire Customer Affinity; and Deliver ROI
- Brand Frontier: How to Extend and Effectively Manage Your Brand Portfolio Over the Long Term
- Bump-up Your Strategy Development Capabilities Through Interesting Brand Case Discuss
HUMAN RESOURCE
- The Basics of Payroll Administration
- Malaysian Labour Law
- HR for NON HR Managers
- Misconduct & Domestic Inquiry Procedures
- Effective Drafting- Employment law
- Dismissing Employees- The Right Way
- Competency-Based Behavioural Interviewing- The New Approach
- Developing An Effective TNA (Training Needs Analysis)
- Developing An Employees’ Handbook – The Practical Guidelines
- Effective HR Management
- Employers – Know Your Rights & Protections within the Law
- Job Analysis, Job Description & Job Specifications –Applications & Documentation
- Managing Difficult Employees & Absenteeism
- Managing the Probationary Period
FINANCE
- Cash Flow Management
- Handling Full Set Of Accounts
- Finance for Non Finance Executives, Managers
- HR Tax Planning
- Effective Budgeting for Financial Planning and Control
- Effective Credit Management and Collection Techniques
- Corporate Tax Planning for the International Trading Companies
- Accounting Concepts for Non-Accounting Managers
- The Essentials of Financial and Business Analysis
- Costing & Budgeting for Managers
- Malaysian Taxation & Maximisation of Corporate Tax Deductions
- Analysis & Interpretation of Financial Statements
- Update of Financial Reporting Standards (FRS)
- Interpretation of Financial Statements using Du Pont & Z-Score Analysis
- Tax Planning for SMEs
- Tax Planning for Sole Proprietors & Partnership
- Internal Auditing & Controls
- High Impact Profit Planning Techniques For Managers
PERSONAL DEVELOPMENT
- Stress Management
- Time Management and Personal Effectiveness
- Achieving Personal Effectiveness
- Success Mindset and Attitude
- Problem Solving Skills
- Decision Making Skills
- Corporate Grooming
- Business/Government Etiquette & Protocol
- Managing Meetings Effectively
- Mind Mapping, Note Taking & Creative Thinking Tools
CUSTOMER SERVICE & SALES
- Customer Service Management
- Achieving Excellence through Customer Service
- Internal Customer Service
- Building Professional & Confident Front-Liners
- How to Handle Difficult Customers & Complaints Effectively
- Develop Skills to Up-Sell & Cross-Sell
- Customer Focused Professional Selling
- Sales Success Program
- Sales Management – How to Lead & Manage Your Sales Team
LEADERSHIP, MANAGEMENT & SUPERVISORY
- The EQ Proficient Leader
- Essentials Of Leadership
- Managing Change
- Leadership Skills
- Managing and Leading Subordinates
- Key Competencies for Managers & Executives
- Strategic Leadership & People Management Skills
- Becoming a Proficient Supervisor!
- Understanding and Applying The Concepts of Blue Ocean Strategy
- Supervisory Development Program (SDP)
- Management Development Program (MDP)
- Kemahiran Penyeliaan Yang Berkesan (Bahasa)
- Kepimpinan dan Motivasi Untuk Penyelia dan Team Leaders (Bahasa)
- Kursus Pengurusan & Penyeliaan Teknikal Yang Cemerlang (Bahasa)
- Peningkatan Kemahiran Line Leaders/Ketua Operator (Bahasa)
- Supervisory Leadership for High Performance
MANUFACTURING & PRODUCTION
- Maintenance Planning, Scheduling Techniques & Control Systems
- Materials Planning & Control Practices
- Production Planning, Scheduling & Document Control
- Productivity, Quality & Cost Improvement Techniques
- 6S & Kaizen Practices
- 7 New QC Tools
- Manufacturing Resource Planning
- Continuous Process Improvement
- Six Sigma Training
- ISO Certification Training ( ISO 9000, 14000, OHSAS etc)
- Continuous Process Improvement
- Six Sigma Training
- Quality Assurance – Manufacturing
- Materials Management
- 5S Housekeeping
- Amalan 5s / 7s
WAREHOUSING & INVENTORY MANAGEMENT
- Management Skills for Warehouse Supervisors
- Optimize Warehouse Operations in a Lean & Changing Environment
- Quality Warehouse & Distribution Management
- Effective Inventory Control & Warehouse Operations Management
- Inventory Management & Control: Operations, Tools, Techniques & Practices of World Class Companies
- Inventory Planning and Control: Demand Management
- Operasi Stor/Gudang Yang Berkesan (Bahasa)
PROJECT MANAGEMENT
- Basic Competencies of Project Management
- Information Systems in Project Management
- Building and Leading High Performance Project Teams
- Project Management Competencies for Administrators
- Managing Risks on Projects
- Managing Multiple Projects
- Managing Research & Development (R&D) and New Projects
- Project Management Tools and Techniques
- What’s New in Project Management
LOGISTICS, SHIPPING & FREIGHT MANAGEMENT
- Effective Implementation of Logistics and Supply Chain Strategies
- Achieving Customer Service Excellence with Logistics Proficiencies
- Implementing Logistics and Global Chains to Create Competitive Advantage
- Empowering Global Shipping with Logistics Efficiencies
- Managing Logistics Costs and Risks in International Trade
- Effective Management of Shipping 3P’s – Procedure, Practice, Performance
- International Freight Management – Principles and Practices
- Managing Global Freight Forwarding – A Manufacturer’s Perspective
- Best Practices in Logistics Management
- Effective Logistics Management
- Reverse Logistics: Creating the Competitive Advantage
SAFETY & HEALTH MANAGEMENT
- Occupational, Safety, Health and Environment
- Occupational Safety, Health Act and Legislation
- Environmental Legislation ( for ISO 14000 and CIMAH)
- Safety Committee Members Training
- Hazardous Waste Management
- Accident Prevention
- Ergonomics
- Hazard Identification, Risk Management and Accident Investigation
- Environmental Quality Act and Legislation
- Environmental Auditing
- Environmental Impact Assessment ( EIA )
- Environmental Management
PROGRAMS CONDUCTED IN BAHASA
- Creativity and Innovation (KIK)
- Amalan 5s / 7s
- Kursus Komunikasi Interpersonal
- Kusus Motivasi / Team Building / Jati Diri Kerja Berpasukan
- Kursus Keterampilan dan Image Profesional Untuk Barisan Hadapan
- Teknik Berkesan Mengendalikan Sistem Telefon Bagi
- Perkhidmatan Kaunter, Setiausaha dan Operator Telefon
- Budaya Kerja Positif dan Etika Profesional
- Kursus Lengkap 10 Kemahiran Utama: Kearah Penyelia Berkesan
- Pembangunan Diri dan Sikap Positif: Kearah Peningkatan Produktiviti dan Kualiti dalam Pekerjaan
- Kursus Transformasi Pegawai Tadbir Cemerlang
- Budaya Kerja Positif dan Etika Profesional Barisan Hadapan (Dispatch,Driver ,Pembantu Pejabat, Kaunter,Tea Lady & Operator Telefon)
- Memahami dan Menguruskan Generasi Y Kearah Integrasi Kerja Berpasukan
- Pengurusan Konflik dan Stress Menggunakan Teknik NLP
- Pengurusan Emosi (EQ) Kearah Memaksimakan Produktiviti.
- Perkhidmatan Pelanggan Berinovasi Pemaju Transformasi
- Kemahiran Teknik Pengurusan dan Penyeliaan Berkesan
- Kursus Kemerlangan Setiausaha Pejabat
- Kursus Pengurusan Masa
- Pengurusan Gudang/Stor
- Penyelenggaraan & Operasi Stor
- Semak Stok & Penyesuaian