List of Training Programs

All our training programs can be customized and delivered in-house. Please contact us for details and for a strategic discussion.

LANGUAGE PROFICIENCY & COMMUNICATION SERIES

  • English Language Program- SPARKS
  • English for Front Line Personnel
  • Managing Conflicts & Communicating Effective through Emotional Intelligence (EQ)
  • Writing Better Reports
  • Professional Written Communication
  • Interpersonal Communication Skills
  • Writing Minutes of Meeting
  • Preparing And Delivering Powerful Presentations
  • Becoming An Excellent Communicator
  • Influencing, Persuading and Negotiation Skills
  • Dealing With Difficult People And Conflict Management
  • Developing Excellent Questioning and Listening Skills
  • Effective Note Taking Skills

BRANDING

  • Corporate Branding: How to Transform Your Organisation into an Influential Brand
  • Building Powerful Scalable Brands That Inspire Customer Affinity; and Deliver ROI
  • Brand Frontier: How to Extend and Effectively Manage Your Brand Portfolio Over the Long Term
  • Bump-up Your Strategy Development Capabilities Through Interesting Brand Case Discuss

HUMAN RESOURCE

  • The Basics of Payroll Administration
  • Malaysian Labour Law
  • HR for NON HR Managers
  • Misconduct & Domestic Inquiry Procedures
  • Effective Drafting- Employment law
  • Dismissing Employees- The Right Way
  • Competency-Based Behavioural Interviewing- The New Approach
  • Developing An Effective TNA (Training Needs Analysis)
  • Developing An Employees’ Handbook – The Practical Guidelines
  • Effective HR Management
  • Employers – Know Your Rights & Protections within the Law
  • Job Analysis, Job Description & Job Specifications –Applications & Documentation
  • Managing Difficult Employees & Absenteeism
  • Managing the Probationary Period

FINANCE

  • Cash Flow Management
  • Handling Full Set Of Accounts
  • Finance for Non Finance Executives, Managers
  • HR Tax Planning
  • Effective Budgeting for Financial Planning and Control
  • Effective Credit Management and Collection Techniques
  • Corporate Tax Planning for the International Trading Companies
  • Accounting Concepts for Non-Accounting Managers
  • The Essentials of Financial and Business Analysis
  • Costing & Budgeting for Managers
  • Malaysian Taxation & Maximisation of Corporate Tax Deductions
  • Analysis & Interpretation of Financial Statements
  • Update of Financial Reporting Standards (FRS)
  • Interpretation of Financial Statements using Du Pont & Z-Score Analysis
  • Tax Planning for SMEs
  • Tax Planning for Sole Proprietors & Partnership
  • Internal Auditing & Controls
  • High Impact Profit Planning Techniques For Managers

PERSONAL DEVELOPMENT

  • Stress Management
  • Time Management and Personal Effectiveness
  • Achieving Personal Effectiveness
  • Success Mindset and Attitude
  • Problem Solving Skills
  • Decision Making Skills
  • Corporate Grooming
  • Business/Government Etiquette & Protocol
  • Managing Meetings Effectively
  • Mind Mapping, Note Taking & Creative Thinking Tools

CUSTOMER SERVICE & SALES

  • Customer Service Management
  • Achieving Excellence through Customer Service
  • Internal Customer Service
  • Building Professional & Confident Front-Liners
  • How to Handle Difficult Customers & Complaints Effectively
  • Develop Skills to Up-Sell & Cross-Sell
  • Customer Focused Professional Selling
  • Sales Success Program
  • Sales Management – How to Lead & Manage Your Sales Team

LEADERSHIP, MANAGEMENT & SUPERVISORY

  • The EQ Proficient Leader
  • Essentials Of Leadership
  • Managing Change
  • Leadership Skills
  • Managing and Leading Subordinates
  • Key Competencies for Managers & Executives
  • Strategic Leadership & People Management Skills
  • Becoming a Proficient Supervisor!
  • Understanding and Applying The Concepts of Blue Ocean Strategy
  • Supervisory Development Program (SDP)
  • Management Development Program (MDP)
  • Kemahiran Penyeliaan Yang Berkesan (Bahasa)
  • Kepimpinan dan Motivasi Untuk Penyelia dan Team Leaders (Bahasa)
  • Kursus Pengurusan & Penyeliaan Teknikal Yang Cemerlang (Bahasa)
  • Peningkatan Kemahiran Line Leaders/Ketua Operator (Bahasa)
  • Supervisory Leadership for High Performance

MANUFACTURING & PRODUCTION

  • Maintenance Planning, Scheduling Techniques & Control Systems
  • Materials Planning & Control Practices
  • Production Planning, Scheduling & Document Control
  • Productivity, Quality & Cost Improvement Techniques
  • 6S & Kaizen Practices
  • 7 New QC Tools
  • Manufacturing Resource Planning
  • Continuous Process Improvement
  • Six Sigma Training
  • ISO Certification Training ( ISO 9000, 14000, OHSAS etc)
  • Continuous Process Improvement
  • Six Sigma Training
  • Quality Assurance – Manufacturing
  • Materials Management
  • 5S Housekeeping
  • Amalan 5s / 7s

WAREHOUSING & INVENTORY MANAGEMENT

  • Management Skills for Warehouse Supervisors
  • Optimize Warehouse Operations in a Lean & Changing Environment
  • Quality Warehouse & Distribution Management
  • Effective Inventory Control & Warehouse Operations Management
  • Inventory Management & Control: Operations, Tools, Techniques & Practices of World Class Companies
  • Inventory Planning and Control: Demand Management
  • Operasi Stor/Gudang Yang Berkesan (Bahasa)

PROJECT MANAGEMENT

  • Basic Competencies of Project Management
  • Information Systems in Project Management
  • Building and Leading High Performance Project Teams
  • Project Management Competencies for Administrators
  • Managing Risks on Projects
  • Managing Multiple Projects
  • Managing Research & Development (R&D) and New Projects
  • Project Management Tools and Techniques
  • What’s New in Project Management

LOGISTICS, SHIPPING & FREIGHT MANAGEMENT

  • Effective Implementation of Logistics and Supply Chain Strategies
  • Achieving Customer Service Excellence with Logistics Proficiencies
  • Implementing Logistics and Global Chains to Create Competitive Advantage
  • Empowering Global Shipping with Logistics Efficiencies
  • Managing Logistics Costs and Risks in International Trade
  • Effective Management of Shipping 3P’s – Procedure, Practice, Performance
  • International Freight Management – Principles and Practices
  • Managing Global Freight Forwarding – A Manufacturer’s Perspective
  • Best Practices in Logistics Management
  • Effective Logistics Management
  • Reverse Logistics: Creating the Competitive Advantage

SAFETY & HEALTH MANAGEMENT

  • Occupational, Safety, Health and Environment
  • Occupational Safety, Health Act and Legislation
  • Environmental Legislation ( for ISO 14000 and CIMAH)
  • Safety Committee Members Training
  • Hazardous Waste Management
  • Accident Prevention
  • Ergonomics
  • Hazard Identification, Risk Management and Accident Investigation
  • Environmental Quality Act and Legislation
  • Environmental Auditing
  • Environmental Impact Assessment ( EIA )
  • Environmental Management

PROGRAMS CONDUCTED IN BAHASA

  • Creativity and Innovation (KIK)
  • Amalan 5s / 7s
  • Kursus Komunikasi Interpersonal
  • Kusus Motivasi / Team Building / Jati Diri Kerja Berpasukan
  • Kursus Keterampilan dan Image Profesional Untuk Barisan Hadapan
  • Teknik Berkesan Mengendalikan Sistem Telefon Bagi
  • Perkhidmatan Kaunter, Setiausaha dan Operator Telefon
  • Budaya Kerja Positif dan Etika Profesional
  • Kursus Lengkap 10 Kemahiran Utama: Kearah Penyelia Berkesan
  • Pembangunan Diri dan Sikap Positif: Kearah Peningkatan Produktiviti dan Kualiti dalam Pekerjaan
  • Kursus Transformasi Pegawai Tadbir Cemerlang
  • Budaya Kerja Positif dan Etika Profesional Barisan Hadapan (Dispatch,Driver ,Pembantu Pejabat, Kaunter,Tea Lady & Operator Telefon)
  • Memahami dan Menguruskan Generasi Y Kearah Integrasi Kerja Berpasukan
  • Pengurusan Konflik dan Stress Menggunakan Teknik NLP
  • Pengurusan Emosi (EQ) Kearah Memaksimakan Produktiviti.
  • Perkhidmatan Pelanggan Berinovasi Pemaju Transformasi
  • Kemahiran Teknik Pengurusan dan Penyeliaan Berkesan
  • Kursus Kemerlangan Setiausaha Pejabat
  • Kursus Pengurusan Masa
  • Pengurusan Gudang/Stor
  • Penyelenggaraan & Operasi Stor
  • Semak Stok & Penyesuaian
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